Process Mapping for the Business Analyst
Learn process flow mapping, SIPOC diagrams, process decomposition (No UML content).
Who Should Attend:
Individuals who have experience as systems analysts, business analysts, IT project managers, project leaders, product managers, or program managers.
About This Program:
This workshop will cover the strategies, techniques, and tools needed for effective process mapping.
You can learn to:
• identify business processes that could become more streamlined.
• communicate effectively with key stakeholders to understand their process needs as well as their understanding of any challenges.
• identify different components of the business process, select the most appropriate solution to the process, clearly define the future process state, and plan for a successful change event.
Date: Thursday, April 11, 2013
- Fee is $115.
- If two or more individuals from the same company attend, the fee is $105.
For more information, please contact the Office of Continuing Education, 724-334-6010.