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Six Sigma Process Improvement

Who Should Attend:

Business leaders interested in understanding Six Sigma methodology to improve their departments or organizations; supervisors, managers, administrators, team leaders, operators, team members, or professionals in specific disciplines.

About This Program:

Gain an overview of the concepts, tools, and techniques essential to implementing Six Sigma methodology. Obtain an understanding of optimizing work processes that ensure delivery of the highest quality products and services. Improve individual and organizational effectiveness. This highly interactive workshop features case studies, a variety of exercises, and other activities designed with an active learning focus.

You can learn to:

• understand the Six Sigma philosophy and methodology.
• understand and apply a model for systematic improvement.
• understand the roles and responsibilities required to organize for Six Sigma.
• apply tools and techniques related to the concept of exceeding customer requirements.

Date: Wednesday, April 10, 2013
Time: 6:00 - 9:00 p.m.



Analyzing Problems

Who Should Attend:

Individuals seeking to make better decisions by developing effective problem solving skills.

About This Program:

Learn to formulate processes and ideas to analyze problems. Learn to define problems, identify their most likely causes, and involve others in analyzing problems and working towards effective solutions.

You can learn to:

• define a problem.
• investigate and verify the most likely cause.
• use the Problem Analysis Model.
• communicate using the language of problem analysis.
• leverage your problem-solving skills.

Date: Wednesday, April 17, 2013
Time: 6:00 - 9:00 p.m.



Statistics for Operational Improvement

Who Should Attend:

Anyone who has to analyze data statistically and is not already familiar with statistical software.

About This Program:

Gain hands-on experience using statistical software to apply statistical data to situations. The program will introduce participants to the basics of statistics, the tools available, and the situations for applying the tools. Practice using tools with case studies and real-world situations. Knowledge of business or engineering statistics is helpful.

You can learn to:

• apply statistical data to real-world situations.
• understand basic measurement techniques.
• collect data properly.
• analyze variation.
• use different types of statistical distributions.
• interpret data and determine significance.
• use correlation and regression analysis.
• determine the reliability of statistical data.

 

Date: Monday, April 22, 2013
Time: 6:00 - 9:00 p.m.

 


Structured Problem Solving/FMEA

Who Should Attend:

Individuals in leadership positions who are responsible for the implementation of a strategic planning initiative in their organizations; managers, supervisors, administrators, engineers, project leaders, operators, team members, and functional professionals.

About This Program:

Gain a systematic, disciplined approach to group problem solving and corrective action documentation. In addition to root cause analysis and the appropriate corrective action, this program will emphasize the efficiency and effectiveness of the problem-solving process. An introduction to nine disciplines of structured problem-solving processes will be highlighted. To complement this effective problem solving process, the principles and techniques of a practical failure mode and effect analysis (FMEA) methodology will be practiced. The FMEA emphasizes teamwork, timeliness, and proper documentation of the reasons for failure modes and subsequent corrective action. The goal is to improve individual and organizational effectiveness.

You can learn to: 

• understand the nine dimensions of the structured problem solving process.
• understand the types and uses of problem solving and failure mode effect analysis.
• use methodologies for process mapping, flowcharting, and QFD/cause and effect matrix.
• identify key process variables.
• understand risk priority.
• document an action plan for more effective problem solving.

Date: Wednesday, April 24, 2013
Time: 6:00 - 9:00 p.m.



Continuous Process Improvement

Who Should Attend:

Individuals who have a desire to improve their organization by understanding and implementing continuous improvement techniques.

About This Program:

Obtain practical, effective methods for helping an organization improve its competitiveness, profitability, and staying power by becoming flexible, adaptive, and implementing continuous refinement processes.

You can learn to:

• create an action plan to get started on improving processes in your organization.
• generate ideas for improving processes using the nominal group technique.
• gather and share information about your efforts.
• create and use a cause-and-effect diagram.
• understand and control the forces driving change by using the force field analysis.
 
Date: Monday, April 29, 2013
Time: 6:00 - 9:00 p.m.


Statistical Process Control

Who Should Attend:

Managers, supervisors, engineers, quality control personnel, and production employees of organizations currently using or interested in developing the use of Statistical Process Control.

About This Program:

This is an introduction to Statistical Process Control (SPC) and an overview of its use. Although SPC is primarily applicable to manufacturing environments, it can be adapted to various business concerns. The key issues include an overview of business today with relation to quality, the concept of continuous process improvement, the use of data in decision making, the concept of variation, the analysis of causes of variation, and the charts used to measure and monitor variable and attribute characteristics. This workshop emphasizes the importance of SPC in achieving and maintaining high-quality production and products.

You can learn to:

• identify key concepts of variation in your business.
• quantify the relationships between production quality and production.
• select the correct chart for key product characteristics.
• calculate the values on SPC charts.
• identify corrections for production problems.

Date: Wednesday, May 1, 2013
Time: 6:00 - 9:00 p.m.



  • Fee for all six courses is $720. 
  • If two or more individuals from the same company attend, the fee is $650.
  • Courses may be taken individually for $120 per course.

 

For more information, please contact the Penn State New Kensington Office of Continuing Education, 724-334-6010.